989jl Privacy Policy – How We Protect Your Personal Data

1. Introduction

This Privacy Policy describes how 989jl collects, uses, stores, and protects the personal data of individuals who register for or use the 989jl platform. It applies to all members regardless of how they access the platform — via the website, the Android App, or any mobile browser.

By creating an account or continuing to use the platform, you acknowledge that you have read and understood this policy. If you do not agree with how your data is processed as described here, please discontinue use and contact support to close your account.

This policy should be read alongside the Terms & Conditions, which govern your overall use of the 989jl platform.

2. Data We Collect

989jl collects personal data through several channels during the course of your membership. The categories of data we may hold are summarised below.

All financial transactions on 989jl are denominated in Philippine Peso (PHP). We do not collect cryptocurrency wallet addresses or credit card numbers as part of our payment processing.

3. How We Use Your Data

Personal data collected by 989jl is used for the following purposes:

• Account management — Creating and maintaining your membership, processing logins (including OTP verification), and managing account security.
• Identity verification — Confirming that you are the account holder before processing your first withdrawal, and re-verifying if your account details change.
• Payment processing — Facilitating PHP deposits and withdrawals through your chosen local bank, GCash, Maya, InstaPay, or PESONet account.
• Fraud prevention and security — Monitoring account activity to detect suspicious behaviour, duplicate account creation, and potential money laundering or abuse of promotional offers.
• Platform improvement — Analysing aggregate usage data to understand how the platform is used and identify areas for technical or content improvement.
• Member communications — Sending account notifications, transaction confirmations, security alerts, and — where you have opted in — information about promotions and platform updates.
• Legal compliance — Retaining records as required by applicable anti-fraud, anti-money-laundering, and data protection obligations.

4. Data Sharing

989jl does not sell, rent, or trade your personal data to third parties. Data is shared with external parties only in the following limited circumstances:

• Payment processors — Banks, GCash, Maya, InstaPay, and PESONet service providers receive only the transaction data required to execute your deposit or withdrawal request. This is limited to your registered account details and the transaction amount in PHP.
• Identity verification providers — KYC document review may involve a third-party identity verification service. These providers are bound by confidentiality obligations and may only use your data to perform the specific verification task.
• Fraud detection and security services — We may share device and session data with security analytics providers to detect suspicious activity. This is done on an aggregate or pseudonymised basis where possible.
• Legal and regulatory requirements — We may disclose personal data to law enforcement, regulatory authorities, or courts where required by applicable law, legal process, or to protect the rights and safety of 989jl and its members.

All third-party service providers engaged by 989jl are required to handle personal data in a manner consistent with this policy and applicable data protection laws.

5. Cookies & Tracking Technologies

989jl uses cookies and similar technologies (such as local storage and session tokens) when you access the platform through a web browser or the App.

• Essential cookies — Required for the platform to function. These handle your login session, security tokens, and basic navigation. They cannot be disabled without breaking core platform functionality.
• Functional cookies — Store your preferences such as display settings and game category filters so you don't have to reset them each visit.
• Analytics cookies — Collect anonymised data about how pages are visited and which features are used most, helping us identify areas for improvement. These do not identify individual users by name.

Most browsers allow you to manage or block cookies through their settings. Note that disabling essential cookies may prevent you from logging in or using core platform features. Third-party social media buttons or embeds are not present on the 989jl platform, so no external tracking cookies from social platforms are loaded.

6. Data Security

989jl applies technical and organisational security measures designed to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Secure, access-controlled storage environments for data at rest.
• OTP-based login verification to prevent unauthorised account access.
• Staff access to member personal data limited to those with a legitimate operational need.
• Regular security reviews of platform infrastructure and data handling processes.

While we maintain strong security practices, no system is entirely immune to security incidents. If you believe your account has been compromised, change your password immediately and contact support through the Help section inside your account.

7. Your Rights Over Your Personal Data

As a 989jl member, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team through the Help section in your account dashboard.

• Right to Access You can request a copy of the personal data 989jl holds about you. We will respond to access requests within a reasonable timeframe and in a format you can review.
• Right to Correction If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For some data (such as your registered name), correction may require re-verification of identity documents.
• Right to Deletion You may request deletion of your personal data in certain circumstances — for example, when data is no longer necessary for the purpose it was collected. Note that deletion may not be possible for data we are legally required to retain (such as transaction records needed for anti-money-laundering compliance).
• Right to Object to Processing Where your data is processed for purposes beyond those strictly necessary to deliver the platform service — such as analytics or marketing communications — you can object to that processing. Objections to essential processing (such as fraud monitoring) may not be honoured if they would prevent us from providing the service.
• Right to Account Closure You may request the closure of your 989jl account at any time. Following closure, your data will be retained only for the minimum period required by applicable legal obligations, after which it will be deleted or anonymised.

8. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, to maintain your active membership, and to comply with applicable legal obligations. General retention principles applied by 989jl:

• Active account data is retained for the duration of your membership and a reasonable period following account closure.
• Transaction records — including deposit and withdrawal history — may be retained for a longer period to satisfy financial record-keeping and anti-money-laundering requirements under applicable law.
• KYC identity documents are retained for the minimum period required by applicable verification and compliance obligations.
• Support communication records are retained for a limited operational period and then deleted unless needed for an open dispute or legal matter.

When data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be linked to an individual.

9. Minors

The 989jl platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from anyone under the age of 21. If we become aware that personal data has been provided by a person under this age threshold, the account and associated data will be suspended and removed promptly.

If you believe a minor has created a 989jl account, please contact support immediately through the Help section.

10. Changes to This Privacy Policy

989jl may update this Privacy Policy from time to time to reflect changes in platform operations, data handling practices, or applicable law. When updates are made, the revised policy will be published on this page with an updated effective date.

Where changes are material — affecting how your data is used or shared in a significant way — we will notify registered members via platform notification or to your registered email address. Continued use of the platform after a policy update constitutes acceptance of the revised terms. If you disagree with any changes, please contact support to discuss your options, including account closure.

11. Contact Us About Privacy

For any privacy-related request — including data access, correction, deletion, or a question about how your information is handled — please contact the 989jl support team through the Help section in your account dashboard. Support is available around the clock.

You can also reach us at: [email protected]

Please include your registered account email and a clear description of your request so the team can assist you efficiently.